Privacy Policy

At Technidoo , we hold data security and privacy to a high standard and our updated privacy policy reflects our commitment to protecting data, everywhere it lives, per the GDPR as well as the US-EU Privacy Shield regulations. Here, we describe how we collect, use, and handle your personal information when you use our website and services. We encourage you to read our data protection and privacy policy and should you have questions and feedback about our data protection and data privacy practices, feel free to write to us at info@Technidoo .com.

Who we are

Technidoo services are provided by Technidoo AI. (Germany, Aschaffenburg and Düsseldorf: Christian Klasen, CEO, hallo ( at ) technidoo.com) and its subsidiary Technidoo Solutions, based in Aschaffenburg, Germany. We are a provider of secure data management services and provide solutions for modern AI services and solutions. Our solutions can be deployed as licensed software by organizations on their infrastructure, or used as managed services we host using hosting providers such as Microsoft etc.

What information do we collect?

We may collect information consisting of your name, email address, phone number or, mailing address in one or more of the following ways. Not all the methods listed below collect all the above information, but each of them might gather a subset of the above information.

1. Information submitted by you on our website

The information you provide to us when you do such things as request a product demo, register for a webinar, create an account on the Technidoo managed services platform, use our platform, upgrade your plan, download and/or access information listed on our website, and interact with our sales and/or customer support teams via the official website, support website, and/or other channels of communication. The information thus collected is used to rightfully associate you with a Technidoo account and the services you are entitled to as a result. It is solely your decision to share any personal information with us and our processing of such data will be based on your consent and preferences you indicate.

2. Information we collect via your interaction with our website

When you visit the Technidoo website, products, and other platforms, we may use cookies, pixel tags, and other information gathering technologies for a variety of purposes, such as to provide, improve, protect, and promote our content and services. These technologies may provide us with some personal data, in addition to information about your choice of devices and networks to access our website, and other information regarding your interactions with our site. You can set your browser settings to not accept cookies, but this may limit your ability to see our content and use our services. Unless you choose to explicitly identify yourself through activities such as filling a demo request form, contact form or responding to a promotion, the data we obtain from your use of the website through information gathering technologies is not personally identifiable information.

3. Information we receive from third parties

We may obtain information about you from one of our resellers, distributors, partners or even an existing customer in the course of our selling or marketing efforts. We may also receive information about you and your activities on our site from third-party vendors, including our ad partners, assuming they have obtained consent and/or data sharing preferences from you before doing so.

4. Information we obtain from you because you use our product or service

We may need to obtain information about you because you’ve signed up to be a customer and we need your information to perform a commercial transaction – such as invoicing, billing, etc., or provide technical support.

Who processes your personal data?

Personal information shared with Technidoo and/or with official Technidoo representatives is typically processed by Technidoo and Technidoo Solutions Private Limited. Some of the activities of Technidoo are outsourced to third-party sub-processors. These entities may use your data when acting on behalf of Technidoo . for purposes content promotion, email communication, analytics, etc.

How do we use your information?

Please note that we will never sell your personal data to third parties. Depending on the preferences you have communicated to us via your interaction with our website and/or our services we may process your personal information for several purposes.

1. For providing our services

To provide our services in a secure, meaningful, and reliable manner, we will use your personal information for account creation, profile verification, account verification, and account maintenance.

2. For improving our platform and services

We aggregate the feedback you provide us as well as statistics around your usage of the site and/or the platform to understand patterns of usage, areas of improvement and service enhancement. We may also use your personal information for internal research and development purposes

3. For billing purposes

We may use your billing details to process and complete transactions and share communication-related to the billing activities, including (but not limited to) invoices and transaction success confirmations.

4. For communication purposes

We may use your information to send legal, administrative, and technical communication and collateral. We may use your personal information to customize the content, business information and user experience. If you’ve opted in, we may use your personal information to send push notifications to your device to communicate new service features and offerings. To opt-out of push notifications, you may edit the settings on your personal device and/or browser. If you’ve opted in, we may also use your personal information such as email and phone number, to send you relevant marketing communications, including newsletters and promotional content about our products, services, and events. To opt-out of our marketing communications or to manage your preferences, you can write to us at info@Technidoo .com

5. For legal and regulatory compliance purposes

Wherever required by law or where deemed essential to the protection of our legal rights, we may use your personal information for compliance and audit purposes, regulation mandates, and legal claims.

6. For other purposes

We may use your personal information for purposes other the ones cited here; purposes for which we obtain your consent and require our partners to obtain your consent wherever necessary and per the laws of the land. How do we share your personal data with third parties? We may share your personal data with third-party service providers per this policy document. We may also need to share some personal information we obtain from your use of our website and services for legal compliance, protecting your safety, backup, billing, payment processing, analytics, service development, etc. Our third-party service providers are required to use the personal data that we share with them solely in connection with the services they provide to us. Also, we may post testimonial(s) provided by you on our website that may contain some personal information, such as your name and designation. If you wish to update or delete your testimonial, you can contact us at info@Technidoo .com

How do we store and protect your personal information?

We take appropriate organizational and technical measures to protect your personal data against accidental loss, destruction, unauthorized access, unlawful alteration and theft. Data collected by Technidoo is protected using the company’s proprietary secure container technology. In this secure container, your data is safe both in-transit and at rest, protected by strong encryption. Even in cases where we use cloud-based storage to store your data, we use encryption with strictly enforced segregation of duties to ensure that your data is safe and secure. Further, our employees are bound by strictly enforced confidentiality agreements to ensure a safe environment for collaboration and product development.

How long will we retain your personal information?

We will retain your data for as long as it is required to fulfill the purposes cited in this privacy document or if required and permitted by appropriate laws and regulations.

Your rights

You may ask us to, under reasonable circumstances, produce information about your personal data that our processors or we maintain about you, amend your personal data, stop or restrict processing of your data, delete your personal data You can request this by sending an email to info@Technidoo .com. We will respond to your request within thirty days of receiving your email. Please note that we may ask you for information that can verify your identity before complying with any of your requests. Note that any change in the personal data we collect from you, from your browsing activities and/or a third-party service provider may affect your experience of the site and our services. Please note that we will not be able to entertain your requests without your organization’s written consent, except when required by applicable law.

Updates to our privacy policy

We encourage you to review this page periodically to know about any material changes and updates to our privacy policy. Your continued use of our website or our services constitutes your agreement to be bound by such changes to this policy. If you do not accept the terms of this policy, you are advised to discontinue the use of our website and services. Note that our website may include links to websites and third-party service providers. This privacy policy does not extend to these external sites or companies, and we advise you to refer to the privacy policies of these sites and companies directly. For any queries and concerns regarding our privacy policy and data protection practices, please write to info@Technidoo .com.